At Driven Automotive, we believe that our report card comes from our customer’s testimonials. Our business depends on each customer getting personalized service and a great experience. We want you to be one of those happy customers who then tell everyone about the great experience you had.
Below are some sample testimonials that we took from Google and Yelp, but don’t take our word. Search for “Driven Automotive Meridian” on Yelp or Google and read what they say. And if you have questions or want to drop off a comment, contact us anytime. We would love to hear from you!
Best Auto Repair
Always a Smile Everytime you go in there you are greeted with a smile. I would recommend Driven Automotive for anybody that wants good service at a decent price and great people.
The personal attention I got from the technician was awesome. You don’t get that from the big shops.
Thank you for the great service. The ease of making an appointment and prompt service was helpful. I’d recommend you to all my family and friends.
Best Auto Repair shop in the Valley!
This company is hands-down the best auto repair shop in the Treasure Valley!
Great customer service!Casey guided me away from installing an aftermarket power steering pump that may have presented issues down the roadWe agreed to install an original factory part insteadI believe they have a customer‘s best interest in mind and are a trustworthy shopA very professional business that I will continue to reference my contacts.”I’ll be back”Thank you once again Casey for the Service
Having moved to the Boise area 2+ years ago and in need of basic service on my Lexus RX450H, I researched authorized Lexus service groups near where I live. Driven Automotive came up and had excellent reviews. That appointment told me why. They were quick, professional, very courteous and covered everything that needed to be completed during this appointment at a significantly reduced rate from what I would have paid at a Lexus dealership.Fast forward to today. I tried to start my car early this morning only to find the "check battery" symbol on. AAA responded quickly (Clay with Country Repair and Towing) and managed to get enough charge that I could drive somewhere. I contacted Driven Automotive who, despite a booked schedule, found a battery for my car (a hybrid, no less) and had it installed within a few hours of my call. Similar to my previous experience with Driven, they were extremely professional and completed the work quickly enough that I was able to wait there for my vehicle. They even checked all of the basic fluids, etc. in my vehicle and replaced my key fob battery. If all of that wasn't enough to convince me to give Driven Automotive all of my future business, they were even incredibly fair in the price they charged me.I cannot say enough positive things about Driven Automotive. If you are ever in need of any type of automobile service, do yourself a favor and call them. You will absolutely be glad you did.
Got a car inspection done for a used car I was looking to buy. The facility is incredibly clean and accommodating (have drinks, food, tv). Were on time and were very detailed with photos and descriptions of the inspection. Gave me great, knowledgeable advice. I will absolutely be coming back!
Love Driven. Very honest about car issues. Very fair prices. They even make suggestions as to where you can go to get other things done that they don’t do like tires. Everyone I have talked to has been very professional and kind. My husband and I will always go to Driven for any car needs. Thank y’all so much!
When you have to repair vehicles, it is always a bad day. Our teen son broke down in Mountain Home and we had his vehicle towed to Driven for hopefully some not terrible news. April told him that it would be a couple days before they could look at it but she got back to him as promised within that time period. The news was awful, his first vehicle he had paid $3,500 cash for (less than 2 years ago) was a total loss. The bearings in the engine had been loose and did so much damage the engine was going to have to be replaced for a total of $5,000. Obviously, he was not going to afford to put that much money into his Subaru but we appreciated their honesty and that they had treated our son kindly when he was doing this transaction on his own. He's pretty crushed and now saving for another vehicle before college starts in August. But he said "Mom, I will take the next vehicle I'm looking at to Driven before I buy it." Driven had our business, now our teens are trusting them with their business!
Took my car here to get my valve gasket cover fixed. Very knowledgeable and honest! My car kept dying on me and I couldn’t figure out the problem. They diagnosed my car and found it was one of the spark plugs that had a misfire. They changed that for me. I also had a wrong screw to hold my battery and they changed that for me without charged. I worked with Danielle and April and they’re awesome and very friendly.
I talked with April from driven automotive about my rear break pad needed to be repaired and they were quickly, honest people to get the job done on a timely manner. I know that they did a better job than Big O' tire company that charged more for that brake pads and rotors combine. I will surely go back to driven automotive again for their service.
Driven Auto is awesome! Amazing customer service, Danielle worked tirelessly with my warranty company and kept me very informed through the whole process. The repair was perfect as well, my truck runs like it's brand new.
I love Driven! They've been my go-to shop for my baby for almost 2 years now. Great team, great customer service, knowledgeable, fair and they treat you like a friend from the start; not just another customer. I love that. Thank you guys for everything you do!
Driven Automotive is the epitome of everything I look for in an auto repair shop. Brian and his staff are exceptional at what they do and do it with class and professionalism. They specialize in Lexus and Toyota but have complete competence in all makes and models. My experience with them has been superb and they have always been honest with me. I highly recommend them as I won’t take my vehicle anywhere else.
Driven Automotive did a great job repairing my vehicle! A huge thanks to Danielle who worked diligently to make sure the work was done correctly and that my coverage policy was executed appropriately. She is a fantastic communicator and a huge asset to Driven Automotive. I highly recommend Driven Automotive. Be sure to ask for Danielle.
We’ve taken our cars here for years and are always impressed with the service we receive. The team is great at explaining the problem so you know what is going on. They call and provide a cost breakdown before doing any work so you know exactly what the work will cost you. I really trust their judgment when they tell me what is worth paying for and what can wait. The staff is always friendly and they have always completed repairs on time.
Best shop in the valley reasonable pricing and the employees always have a smile. they know how to make a very frustrating time breaking down and explain it to you to give you reassurance that everything's going to be alright, they will always have my business
Great service from a Great team. Driven went beyond the call of duty and out of their way to help us. We are a one vehicle family and they worked quickly to get the car in the shop and back in our garage. Facilities are nice and welcoming to families. Thank you Brian, April, and Team!
I stopped by Driven to have my "check engine" light diagnosed. I was greeted by June and she got Danielle to assist me. Danielle enlisted the assistance from Josh to complete the procedure. Josh found the problems immediately and knew exactly how to resolve the situation. Josh, Danielle and June were fantastic! Great company! Great people!
Back in middle of December I had my 1991 Toyota pick up towed to driven automative. Where at first I wasnt very pleased.. becuase I paid money just to not have it working the next day.. However I brought my concerns to April and her team. They were able to find the real issue after having the full bqck story on what was wrong.. and didnt charge me extra to correct it.. definitely turned my 1 start into more the 5 if i could.. my truck hasnt had an issue since.. ( Minus me keeping my lights on .. but thats a user error.. and a whole nother topic in itself.. haha).. thank you so much to April and her team at driven automotive sorry took so long for me to write a review.. holidays got the best of me..
This place is awesome! My heater stopped working suddenly a couple days ago. I called Driven at 8am to schedule an appointment and they were able to get me in the same day. They fixed the problem in an hour and a half. The staff was extremely nice and explained everything thoroughly. And fair prices! I will definitely recommend and be back if needed!
Today I needed to drive from LaGrande, OR to Meridian, ID. When I had almost made it my car was definitely having issues. We stopped in here, and these guys are wonderful! I had recently had some work done on my car, and apparently the mechanic who had "fixed" my car before hadn't screwed in the drive shaft the whole way and the rear had jusr fallen out! These guys fixed it enough for me to get home, at no charge! They were wonderful, quick, and very helpful. Can't thank them enough.
This shop is simply A+ all around. I’ve always done my own work in the past but have gotten too busy to continue. They were reasonably priced, friendly service and provided me with updates as the work was being done. I would and will highly recommend them to all of my friends and family.
Been here twice to fix up my 2001 lexis rx300... Both times they've been awesomely professional and courteous to a couple who are totally car illiterate. Aways within the quoted price, explain what they're doing and why. They have my business with this car and any I own in the future
I can truly say I cannot trust any other mechanic place other than Driven Automotive, I love that all staff there are trustworthy and don’t hesitate to explain and personally take you out to the shop and show you hands on where the problem is. I will always recommend everyone to Driven Automotive. Thank you for taking the time and educating me, I’ll for sure always keep my business with you!
Brian provides excellent service. His shop is clean and efficient and he takes the time to listen to and inform his customers - it's apparent that he truly cares about the work he does. I was headed over to his shop this Christmas Eve to get an engine light checked and I popped a tire on the way over. He drove over to where I was, changed my tire in the slush and snow and fixed my engine light. He's just a good guy and his business and relations with his customers reflect that.
Driven Automotive had been a great relationship for me and my broken cars. They are professional, timely, and affordable. The work has always been satisfactory and they not only warranty their work, they stand behind it. The fuel pump on my wife's SUV recently failed. I had it towed to Driven late that night and called them the next morning. It took a couple days to order the part and get it installed since I wasn't on their regular schedule of work. Three weeks later the new fuel pump failed. Again I had it towed, a new part was ordered and I had the SUV back in three days, this time at no charge. I truly appreciate that.Driven has worked on my current and past vehicles. I'll continue to take the work there I don't want to tackle. And April is great to work with there. She's professional, nice, and always returns my calls.
Driven and their team have saved us from very expensive repairs twice now. They are truly friendly and easy to work with, they tolerate neurotic worriers like me in good fashion! They take the time to explain & show you things so that your confidence lasts long after driving away. There are after hours drop off options which is always helpful for folks with busy schedules. Can't really say enough positive things about this place, we are new to the area as of last year and I think we have already found our life-long, trusted mechanics. Thank you!
I would recommend you go to Driven as your first option. Extremely friendly employees. They kept me informed of everything that needed to be done and did not pressure me at all. The price for the job was very good and was actually a bit less than they quoted. My car was inspected and repaired the same day as my appointment. Awesome place!!
"The Driven Gang" has been servicing all of my vehicles for years and I couldn't be more satisfied! Always fair on their pricing, very knowledgable, and when there is a major issue, they always deliver the news with a smile!! We highly recommend Driven to all our friends!!